PROFESSIONAL SERVICES
Microsoft Dynamics 365 and Power Platform Services
We configure Dynamics 365 before we code it, so your system stays upgradeable, your team actually uses it, and your budget goes further. Implementation, customization, integration and support, from a team that builds its own products on this platform.
Implementation, customization, integration and support across the Microsoft business applications stack
Dynamics 365 Sales
Dynamics 365 Customer Service
Dynamics 365 Customer Insights
Power Apps
Power Automate
Power BI
Copilot Studio
THE PROBLEM
It starts with one plugin
The things we hear on a first call are rarely four separate problems. They are one cascade, and it almost always begins with a customization that looked reasonable at the time.
Custom code, release after release
First release at the top. Today at the bottom.
Every release adds code that somebody has to maintain. Usually that somebody is one developer.
“Any change to that form has to go through our developer.”
Customization debt. Every requirement became a plugin, so upgrades carry risk and the backlog sits behind one person.
“We bought the licenses, but the team still works in Excel.”
Adoption never happened. The platform is paid for and the screens do not match how people actually work.
“Which number is right, the dashboard or the spreadsheet?”
Reporting has fragmented. The numbers live in three places and every new question becomes another one-off extract.
“Nobody here knows how it was set up.”
No handover. The partner left, the documentation never arrived, and your admin cannot change a form without raising a ticket.
SERVICE LINES
What we do
Four service lines across the life of a Dynamics 365 system. You can join at any stage.
GO-LIVE
Implementation
New Dynamics 365 deployments and existing environments alike, on a foundation that stays upgradeable.
Data model and security · Migration · Go-live
AFTER GO-LIVE
Customization
Make Dynamics 365 fit how your team actually works. Configuration first, code only where it is genuinely needed.
Forms and views · Power Apps · Power BI
FROM $900
AS YOU SCALE
Integration
Connect Dynamics 365 to the rest of your estate, with the error handling that keeps it running unattended.
ERP and finance · Telephony · Data warehouse
FROM $900
ONGOING
Support
Configuration changes, admin help, and training on every Microsoft workload we cover.
Change requests · Admin support · Training
$900 / 10 HRS
Most of the work we are asked to do is on a system that already exists, so starting in the middle is normal. Support and customization are available on their own, with no implementation required.
COVERAGE
The Microsoft workloads we cover
Two families, seven workloads. Every one of them configured first, and coded only where it is genuinely needed.
DYNAMICS 365
Dynamics 365 Sales
Pipeline, forecasting and guided selling, configured to how your team actually sells.
Dynamics 365 Customer Service
Case management, queues, SLAs and omnichannel routing.
Dynamics 365 Customer Insights
Journeys, segments, email and lead scoring, on the same Dataverse as sales.
POWER PLATFORM
Power Apps
Model-driven and canvas apps on top of the system you already run, on-premises or cloud.
Power Automate
Event-triggered integration between your systems, including the ones with no API.
Power BI
Reporting models and dashboards embedded inside Dynamics 365.
Copilot Studio
Agents grounded in your own Dataverse data, with your security applied.
CONFIGURATION FIRST
How we work
Every stage ends with something you can hold. If we stop after any one of them, you keep what it produced.
01
Assess
Your top issues, and what we would do about them
Starts with a free one-hour session. For a large or heavily customized org we may propose a deeper paid review, but you will know what is wrong before you spend anything.
Blueprint
Configuration blueprint and fixed-fee scope
What gets configured, what genuinely needs code, and what we recommend not building at all, with the effort behind every line.
03
Build
Working increments in your sandbox, every two weeks
You review real screens with your own data, not slides. Changes land before go-live rather than after it.
04
Enable
Admin handover, documentation and in-app guidance
Your team can change forms, views and flows without calling us. That is the point of working this way.
We write code when configuration genuinely cannot do the job, and we tell you which is which, in writing, before you approve the scope.
WHY EASEAPP
We build on the platform we consult on
Three things that separate us from a partner who only ever reads the documentation.
We ship products on this platform
EasePage and EaseLog are our own products, built on Dataverse and Dynamics 365 CE. We meet the platform’s real limits every week, in performance, security modelling and licensing. That is a different kind of knowledge than reading the documentation.
Configuration first, code last
Less custom code means safer upgrades, fewer developer dependencies, and a lower total cost across the life of the system.
One provider for every Microsoft license
As a Microsoft-authorized Cloud Solution Provider we can resell any Microsoft license, from Dynamics 365 and Business Central to Microsoft 365, Office, Power Platform and Azure, alongside the work. One invoice, one partner.
ENGAGEMENTS
How to start
Three ways to work with us. Every one of them begins with the first.
FREE · 1 HOUR
Free discovery session
A one-hour call to work out what is actually wrong. You bring the problem, we look at your setup, and you leave with our read on the top issues and what we would do about each one. No cost and no obligation, and the read is yours whether or not you hire us.
FROM $900 / 10 HOURS
Customization and integration
Prepaid blocks of 10 hours. The right unit for changes, new dashboards, flows and integrations, where the work is well understood and you want it started this week rather than scoped for a month.
FIXED FEE
Implementation projects
Scoped from the discovery session and priced before you commit, with milestone billing and two-week review cycles. Fixed fee because the risk of overrun should sit with us, not with you.
Buying Microsoft licenses too?
Move your Microsoft licenses to EaseApp as your CSP and you consolidate to a single invoice for licenses, services and our software. We can resell any Microsoft license, and from ten Dynamics 365 licenses your EasePage subscription can be offset entirely.
FAQ
Questions we get asked
Do you work with existing Dynamics 365 environments, or only new deployments?
What does “configuration-first” mean?
Do you write custom code at all?
Do we have to buy our licenses through you to use your services?
Who owns the work when the project ends?
Do you provide support after go-live?
Do you provide training?
Is the discovery session really free?
Which Microsoft workloads do you cover?
CONTACT US
Tell us what you need?
One hour, no cost and no obligation. You bring the problem, we look at your setup, and you leave with our read on the top issues and what we would do about each one.